Royal Travancore Spirits – Terms of Service

This website is operated by IAB AUSTRALIA PTY LTD (“we”, “us”, “our”), trading as Royal Travancore Spirits, Liquor Licence No. 33784085, ABN 87 682 257 503, with a registered address at Unit 24/5 Scanlon Drive, Epping VIC 3076, Australia.

By accessing or using this website, including browsing or purchasing products, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use this website.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services.

SECTION 1 – AGE VERIFICATION & ALCOHOL COMPLIANCE

This website contains alcoholic beverages.

By entering, accessing, or using this website, you confirm that:

• You are 18 years of age or over, or the legal drinking age in your state, territory, or country from which you are accessing this site.

• You are legally permitted to purchase, receive, and consume alcohol under the laws applicable to your jurisdiction.

• You will not allow any person under the legal drinking age to access this website or purchase alcohol on your behalf.

If you are under the legal drinking age in your jurisdiction, you must exit this website immediately.

Wholesale Sales

All wholesale sales are completed by IAB AUSTRALIA PTY LTD trading as Royal Travancore Spirits under its applicable wholesale liquor licence.

Retail Sales

All retail sales and supply of alcohol are conducted by Bigbazar Australia under Liquor Licence No. 32073473, in accordance with the Liquor Control Reform Act 1998 (VIC) and all other applicable Australian liquor laws.

We reserve the right to request valid government-issued photo identification, refuse service, or cancel any order if age verification cannot be reasonably satisfied.

Victoria Liquor Law Warning

Under the Liquor Control Reform Act 1998, it is an offence:

• To supply alcohol to a person under the age of 18 years (penalty exceeds $19,000).

• For a person under the age of 18 years to purchase or receive liquor (penalty exceeds $800).

SECTION 2 – ONLINE STORE TERMS

You may not use our products for any illegal or unauthorised purpose, nor violate any applicable laws, including liquor licensing laws. Any breach of these Terms may result in immediate termination of Services.

SECTION 3 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 4 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

Information on this website is provided for general information only. We do not warrant its accuracy, completeness, or timeliness and are not responsible for reliance placed on such information.

SECTION 5 – MODIFICATIONS TO THE SERVICE & PRICES

Prices and product availability are subject to change without notice.

We reserve the right to modify or discontinue any part of the Service at any time without liability.

SECTION 6 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and in limited quantities. Returns and exchanges are subject to our Return Policy.

We make every effort to display product images and colours accurately; however, display may vary depending on your device.

SECTION 7 – BILLING & ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information and to promptly update your details where required.

SECTION 8 – OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools and websites on an "as is" basis. We are not responsible for any third-party content, services, or websites.

SECTION 9 – USER COMMENTS & SUBMISSIONS

You grant IAB AUSTRALIA PTY LTD trading as Royal Travancore Spirits the unrestricted right to use, reproduce, modify, publish, and distribute any comments, suggestions, or submissions without compensation.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to cancel or refuse orders where necessary, without prior notice.

SECTION 12 – PROHIBITED USES

You must not use this website for any unlawful purpose, including breaching liquor laws, infringing intellectual property rights, transmitting malicious code, or interfering with the operation of the website.

We reserve the right to terminate your access for any prohibited use.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

All products and services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, IAB AUSTRALIA PTY LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, services, or products.

Nothing in these Terms excludes rights available under the Australian Consumer Law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless IAB AUSTRALIA PTY LTD, its directors, officers, employees, contractors, agents, and affiliates from any claim, liability, damage, or expense arising from your breach of these Terms or any applicable law.

SECTION 15 – SEVERABILITY

If any provision of these Terms is held to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 16 – TERMINATION

These Terms remain effective until terminated by either you or us.

Any obligations or liabilities incurred prior to termination shall survive termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and IAB AUSTRALIA PTY LTD regarding your use of this website and supersede all prior agreements and communications.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the Commonwealth of Australia and the State of Victoria.

SECTION 19 – CHANGES TO THESE TERMS

We reserve the right to amend these Terms of Service at any time by publishing updated Terms on this website.

Your continued use of the website constitutes acceptance of any changes.

SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to:

Royal Travancore Spirits
IAB AUSTRALIA PTY LTD
ABN: 87 682 257 503
Unit 24/5 Scanlon Drive
Epping VIC 3076
Australia

📧 sales@royaltravancorespirits.com.au
📞 +61 411 723 631